Privacy Policy
Last updated: March 2026
Information We Collect
We collect store data including your product catalog and orders, usage data about how you interact with Amelda, and account information such as your email address and store URL.
How We Use Your Information
We use your information to optimize ad campaigns, generate AI-powered creatives, provide analytics and performance insights, and continuously improve our services.
AI Processing & Third-Party APIs
We use Anthropic (Claude), OpenAI (GPT), and Google (Gemini) APIs to power our AI features. Your data is sent to these providers solely for processing your requests. We do not permit these providers to use your data for training their models.
Shopify Store Data
We access your product catalog, order data, and store settings through the Shopify API. We sync this data to provide personalized campaign optimization and advertising recommendations.
Data Sharing
We do not sell your data. We share data only with AI API providers for processing your requests, payment processors for billing, and as required by law.
Data Retention
Campaign data is retained while your account is active and deleted within 30 days of account closure. AI-generated content is retained for your records as long as your account remains open.
Your Rights
You have the right to access, correct, or delete your data. You may export your data at any time and opt out of non-essential processing. Contact us at privacy@amelda.ai to exercise these rights.
Security
We protect your data with industry-standard encryption, SOC 2 compliance (in progress), and regular security audits to ensure the safety of your information.
Contact
For privacy-related inquiries, reach us at privacy@amelda.ai.